Cryptocurrency Alerting

Frequently Asked Qestions

What is Cryptocurrency Alerting?

We are a flexible and powerful alerting platform focused on monitoring Bitcoin, blockchains and the wider cryptocurrency ecosystem. In addition to market price, we track exchange listings, transactions, and network health. Users can set highly customizable alerts, which we actively monitor 24/7. Our goal is to become a trusted resource for traders, blockchain developers and crypto-enthusiasts alike.

What different ways can I receive alert notifications?

We support email, text messages (SMS), iOS and Android push notifications, browser notifications, direct automated phone calls, webhook events, Slack, Telegram, and Discord. Something for every occasion. Learn more about them here.

How often do you monitor and collect data?

Our system runs 24/7, and we collect new data as often as we are allowed. While it varies depending on the exchange and API, we are typically able to poll data at least every 5 minutes, but in many cases every 1 minute.

How many alerts I can create?

The number of alerts a user can create depends on their membership plan. The Hobby plan allows up to 3 active alerts at any given time. The Trader plan gives users up to 20, and Pro users have 250. An alert that is disabled or deleted does not contribute to this number. For more information, visit our pricing page.

Do you limit the number of notifications I can receive?

The free plan has a moderate weekly limit on how many notifications you can receive. Stricter limits are applied to SMS and Phone call alerts, since they are costly for us to send. You will be notified whenever a weekly limit is reached. Upgrade your account to increase these limits significantly.

Can I pay for your product with cryptocurrency?

Yes, we accept a number of major cryptocurrencies including Bitcoin, Ethereum and Litecoin.

How do Browser Notifications work?

Browser notifications only work in modern browsers. Once enabled, you will begin to receive alerts on the device that you explicitly allowed browser notifications. Alerts will only be sent to the most recent device that they were enabled for. You do not have to keep this website open in order to receive alerts.

How do Push Notifications work?

Using the Pushover app, users can receive unlimited Push Notifications to their iOS or Android smartphone. To get started, simply download the app and provide us with your Pushover User Key. A Pushover license requires a one-time fee of $4.99 after a free trial period expires. Click here for an in-depth guide.

What is a Webhook?

Webhook events allow users to receive an HTTP POST message to a URL of their choice. This allows anyone to programmatically react to the contents of an alert message as soon as it is received. Please note that doing this should be done at your own risk. We cannot provide a guarantee that our data sources are always 100% accurate, despite that being our goal.

For an exhaustive explanation on Webhooks, go here. To get started, check out our guide.

What is the format of your Webhook alert messages?

Visit our Webhook Reference to view an example JSON message for each of our alert types.

Why can't you monitor my wallet if it's hosted on an exchange?

Wallets hosted on your behalf by an exchange (such as Coinbase, Gemini, Bittrex, etc) cannot be tracked effectively. These services store your balance in a database, not in a specific wallet created for each user. They may store their coins however they wish behind the scenes. As a rule: If you do not own a private key for your wallet, then you don't really know where your coins are. We will never ask you for your private key.

I'm having trouble receiving emails from you.

Please allow several minutes for delivery and check your spam folder. You may also need to add to your contact/approval list. Hotmail, Yahoo and AOL can be particularly strict with this. Please contact us if the issue persists.

Why do some coins/exchanges appear dimmed out in the dropdown menu?

This happens if the corresponding coin and exchange are not valid together. For example, if you try to create a price alert on the Binance exchange, coins not listed on that exchange will appear faded out. Selecting a faded out coin will update the selected exchange to one that will work with it.

How do BitMEX price alerts work?

Since BitMEX is a derivative exchange, price alerts are handled a little differently. By default, we monitor the Perpetual Contract if it exists for a given asset (such as XBTUSD for Bitcoin). Otherwise, we monitor the Quarterly Contract.

Can I cancel a paid membership at any time?

Yes. To cancel, simply locate the cancel link on your account screen.

Do you offer refunds?

Unfortunately, we cannot offer refunds. Please use our free plan to test out the product before you decide to upgrade.

Is my data secure?

Due to the nature of cryptocurrencies, security is a huge concern for us. In general, very little information is required to use our service. We will never ask you for your private key or any other compromising information. All web traffic is encrypted through HTTPS/SSL, and we make every effort to keep our software dependencies up to date. Always use a different email address and phone number than ones you may have tied to important accounts.

Do you have a referral program?

Yes we do. Our referral program lets users earn 20% of all revenue generated through a unique referral link. To learn more, visit our referrals page.

Do you have an API for developers?

Yes, a REST API is available for our users to automate, extend and combine our platform with other services.

Can I request a feature?

Absolutely. Click here.

Forgot Password?      

Already a member? Log In
Pay With Card
Pay With Crypto

Monthly      Yearly  Save 20% Save 20%

You will be charged $59.88 $47.88 annually.
(equivalent to $3.99 per month)
You may cancel at any time.
You will be charged $299.88 $239.88 annually.
(equivalent to $19.99 per month)
You may cancel at any time.
Current Plan
Beta Tester
Using # out of # alerts.

Payment Info

Billing History
Change Password

Referral Code

Default Currency
Default Timezone
Default Alert Method
Default Exchange
Notification Settings

We provide several incentives for referring others to our platform.

Refer Your Friends

Increase your active alert quota each time a friend signs up and confirms their email. Free plans included!

Monetize Your Brand

Refer others to our platform and earn 20% of the revenue they generate at any point in the future!
Use your referral link to be credited for all referrals:

Available for payout: ####.

Please provide us with a valid PayPal address where we can transfer your funds. It does not need to be the same email address that you signed up with.

Your payout will arrive within 2 business days. You will be contacted if we encounter any issues.

Alerting Methods

Receive text message (SMS) alerts by simply verifying your phone number. Standard SMS rates apply.

Only US numbers are officially supported at this time.
We now support email-to-sms for non-US residents!

Status: Not Configured

Push notifications can be sent to any iOS or Android device by simply downloading the Pushover app.
Download the Pushover app and create an account:

Enter your User Key so we have permission to send you push notifications:

Status: Not Configured

We allow you to receive direct phone calls for alerts that require immediate attention. An automated recording will read your alert out loud when you answer. Never miss an urgent event in crypto.

Only US numbers are supported at this time.

Status: Not Configured

Browser notifications allow you to receive alerts right from your desktop — even if this tab is closed! Visit our FAQ to learn more.

Simply click "Allow" when the prompt pops up to enable browser notifications in your current browser.

Status: Not Configured

A webhook allows users to programmatically react to an alert. It's a way to automate, extend and combine our platform with other services. Visit our FAQ to learn more about webhooks, or check out the quick start guide.

Status: Not Configured

Integrate your account with a Slack channel in seconds. Once logged in, simply click "Add to Slack", then select a workspace and channel.

Add to Slack

Status: Not Configured

Link your account with our Telegram bot to receive customizable crypto alerts. Unlike most crypto bots, you create and manage alerts from our web interface. We support both individual users and telegram groups.

Status: Not Configured

Integrate your account with any Discord server. You'll just need to provide us with a specific Webhook URL to send you messages. Click here for a quick guide.

Status: Not Configured

Please explain what the issue is and we'll look into it.

We're sorry to see you go.
What's driving you away, exactly?

Log In
Sign Up
You're about to delete this alert.

Starting at $3.99/mo.

Go Back

Success! Your alert has been saved. You still need to verify your phone number before you can receive SMS alerts.
You must enable Push Notifications before this alert can be received.
In order to receive Phone Calls, you will need to verify your phone number.
You must allow Browser Notifications before this alert can be received.
You still need to provide us with a valid Webhook URL before this alert can be received.
You must link a Slack Channel before this alert can be received.
You must link a Telegram account before this alert can be received.
You must link a Discord server before this alert can be received.
When using our bulk wallet importer, there may be a delay before the addresses appear in our system. Check back shortly.
Manage My Alerts
Thanks for giving us a try! You've been sent an email in order to confirm this account.

Please let us know if you run into any issues, or if you have any other general feedback. Cheers.